FAQs
WHAT IS FLOW?
Flow is a vibrant and user-friendly music streaming application, exclusively dedicated to Myanmar music, bringing it to music lovers worldwide. With Flow, you can explore a diverse collection of Myanmar songs, artists, and playlists, right at your fingertips.
HOW DO I SIGN UP FOR FLOW?
Signing up for Flow is a breeze! Simply download the Flow app from the App Store or Google Play Store, and click on the "Sign Up" button. You can create an account using your Phone number, Google/Apple account or Facebook for a quick and seamless experience.
WHAT TYPE OF MUSIC CAN I FIND ON FLOW?
Flow is your ultimate destination for all things Myanmar music. From traditional classics to contemporary hits, we've curated an extensive library that covers a wide range of genres Whatever your musical taste may be, Flow has got you covered!
CAN I DISCOVER NEW MUSIC ON FLOW?
Absolutely! Flow is designed to introduce you to new and exciting tracks. Our "Home” page is updated on a regular basis to suggest songs, artists, and playlists by analyzing the trends of our industry from a variety of sources. You'll never run out of fresh music to enjoy.
IS FLOW AVAILABLE IN MULTIPLE LANGUAGES?
Absolutely! Flow is designed with global Myanmar music enthusiasts in mind. You can access the app in multiple languages, making it easy for everyone to navigate and enjoy the rich cultural tapestry of Myanmar music.
HOW DO I UPGRADE TO PREMIUM?
Upgrading to premium is easy! Under the Home page or Library tabs, click the Settings icon on the top right hand corner, and then click on ‘Upgrade to Premium’. After choosing a payment method of your choice, you’re good to go!
WHAT FEATURES DO I GET WHEN I UPGRADE TO PREMIUM?
● You can listen to songs endlessly without any ads.
● Listen to an unlimited number of songs.
● You can download an unlimited number of songs for offline listening.
● You can enjoy high-quality sound systems ranging from CD Quality to Hi-Res Quality.
● You can create your own playlists.
● You can add and listen to songs in a queue.
● You can read and enjoy song lyrics in real-time while listening to the songs.
● As a special feature, you can sing your favorite songs with karaoke.
WHAT ARE THE DIFFERENT PAYMENT OPTIONS TO UPGRADE TO PREMIUM?
Currently, we have MPT, KBZPay, Credit/Debit Cards, Online Payment Gateways, Apple In-App Purchases and Google Pay available to purchase with! More will be added as time goes on.
HOW DO I SUBSCRIBE TO RINGTUNES THROUGH FLOW?
Subscribing to ringtunes is simple! And yet another way to support your favorite artists. The steps are as follows: while you are listening to a song of your choice, click on the icon to the bottom left with a phone symbol. You will be directed to listen to the different versions of ringtunes you can get from this song. After choosing which version, you will be directed to choosing your phone’s Telecom. After that, you will be transferred to your message app where you will subscribe to the ringtune right after you send the SMS to 7979.
HOW DO I WATCH MUSIC VIDEOS ON FLOW?
As Flow’s videos are directly embedded from YouTube, this is yet another way to support your favorite artists. Watching music videos is straightforward! Click on the 3 dots next to the heart as you are listening to a song, and if there is a music video associated with the song, you can click on ‘Music Video’ to watch it right on the app!
CAN I LISTEN TO FLOW OFFLINE?
Become a premium user, and you can! We offer an offline mode that lets you download your favorite songs and playlists to enjoy them even when you're not connected to the internet. It's perfect for those long journeys or when you want to save on data.
WHAT HAPPENS WHEN I FOLLOW AN ARTIST?
You will start getting specific notifications about the artist you followed, like their new releases, announcements and many more!
I'M AN ARTIST! HOW DO I GET MY MUSIC ON FLOW?
Flow does not work with any artists directly, but we work with many aggregators and labels like our partners at Legacy Music to get your content. You can contact them through their Facebook page: https://www.facebook.com/LegacyMusicMM
CAN YOU SING KARAOKE ON FLOW?
Yes, you can sing karaoke on Flow.
CAN YOU SING KARAOKE OFFLINE?
Yes, you can download and sing karaoke offline.
DO YOU NEED PREMIUM TO SING KARAOKE?
Yes, you need to upgrade to premium for singing karaoke.
I'M RECEIVING AN ERROR MESSAGE AFTER CHOOSING THE MPT PAYMENT METHOD. WHAT CAN I DO TO SOLVE THIS?
Please contact MPT’s call center at 106 and they should be able to help you figure out any errors related to MPT billing.
I'M RECEIVING AN ERROR MESSAGE AFTER CHOOSING THE MPT PAYMENT METHOD. WHAT CAN I DO TO SOLVE THIS?
WHAT IS THE FLOW DATA PACK?
It is an exclusive data pack for MPT SIM card users, usable only within Flow.
CAN THE FLOW DATA PACK BE USED FOR FACEBOOK, VIBER, AND YOUTUBE?
No, it cannot be used for these platforms. The purchased data pack is solely for use with Flow. For other data usages, the relevant data pack or pay-as-you-go internet will be deducted.
When using the Flow Data Pack for listening to songs on Flow, it will be very cost-effective, allowing you to enjoy songs at an affordable rate.
ARE THE PRICES FOR THE FLOW DATA PACK 1 DAY, 7 DAYS, AND 30 DAYS INCLUSIVE OF TAXES?
Yes, the prices for the Flow Data Pack 1 Day, 7 Days, and 30 Days are inclusive of taxes.
DO YOU NEED TO BE CONNECTED TO THE MPT NETWORK TO USE THE DATA PURCHASED FROM THE FLOW DATA PACK?
Yes, you need to be connected to the MPT network to use the data amounts from the Flow Data Pack.
1 DAY UNLIMITED REGULAR DATA PACK
1. How to purchase a 1-day unlimited regular data pack for Flow Data Pack?
You can purchase it by dialing USSD 82841# or via the MPT4U app.
2. When will the 1-day unlimited regular data pack for Flow Data Pack expire?
The data pack will expire within approximately 24 hours.
3. Can you repurchase the 1-day unlimited regular data pack for Flow Data Pack before it expires? Are there any limits?
Yes, you can repurchase it before it expires. The expiration will follow the latest purchased pack's expiry date.
1 DAY UNLIMITED AUTO-RENEW DATA PACK
1. How to purchase a 1-day unlimited auto-renew data pack for Flow Data Pack?
You can purchase it by dialing USSD *8284# or via the MPT4U app.
2. When will the 1-day unlimited auto-renew data pack for Flow Data Pack expire?
The data pack will automatically renew approximately every 24 hours. During the renewal period, usage for Flow will be deducted from the phone balance or purchased data packs.
3. Can you repurchase the 1-day unlimited auto-renew data pack for Flow Data Pack before it expires? Are there any limits?
Yes, you can repurchase it before it expires. The auto-renewal pack will automatically extend to ensure continuous use.
4. Will the 1-day unlimited auto-renew data pack for Flow Data Pack automatically renew at the expiration time?
Yes, it will automatically renew at the expiration time.
5. Can you cancel the 1-day unlimited auto-renew data pack for Flow Data Pack?
Yes, you can cancel it via the MPT4U app.
7 DAYS UNLIMITED REGULAR DATA PACK
1. How to purchase a 7-day unlimited regular data pack for Flow Data Pack?
You can purchase it by dialing USSD 82837# or via the MPT4U app.
2. Can you repurchase the 7-day unlimited regular data pack for Flow Data Pack before it expires? Are there any limits?
Yes, you can repurchase it before it expires. The expiration will follow the latest purchased pack's expiry date.
7 DAYS UNLIMITED AUTO-RENEW DATA PACK
1. How to purchase a 7-day unlimited auto-renew data pack for Flow Data Pack?
You can purchase it by dialing USSD *8283# or via the MPT4U app.
2. Can you repurchase the 7-day unlimited auto-renew data pack for Flow Data Pack before it expires? Are there any limits?
Yes, you can repurchase it before it expires. The auto-renewal pack will automatically extend to ensure continuous use.
3. Will the 7-day unlimited auto-renew data pack for Flow Data Pack automatically renew at the expiration time?
Yes, it will automatically renew at the expiration time.
4. Can you cancel the 7-day unlimited auto-renew data pack for Flow Data Pack?
Yes, you can cancel it via the MPT4U app.
30 DAYS DATA PACK
1. How to purchase a 30-day data pack for Flow Data Pack?
You can purchase it by dialing USSD *8282# or via the MPT4U app.
2. Can you repurchase the 30-day data pack for Flow Data Pack before it expires? Are there any limits?
No, there are no limits. You can repurchase it before it expires. The expiration will follow the latest purchased pack's expiry date.
3. Will the remaining data from the current 30-day data pack combine with the newly purchased data pack?
Yes, the remaining data will combine, and the expiration will follow the latest purchased pack's expiry date.
HOW CAN I PROVIDE FEEDBACK OR REPORT ISSUES?
Your feedback is essential to us! We would love to hear your thoughts to enhance your Flow experience. If you encounter any issues concerning the app or the data within our application, please let us know the error or issue here or contact us at support@flow.com.mm.
So, join the Flow community today, and let's embark on a melodious journey through the captivating world of Myanmar music!